DENR CITIZEN’S CHARTER

CENTRAL OFFICE CY-2021 (5th Edition)

Admin and Finance (Internal and External Services)

CO-AF-01. : ISSUANCE OF CERTIFICATION OF NO RECORDS/APPEAL/MOTION FOR RECONSIDERATION, ETC.

CO-AF-02. : DOCUMENT AUTHENTICATION FOR GENERAL CIRCULATION DOCUMENTS

CO-AF-03. : SALE OF BIDDING DOCUMENTS

CO-AF-04. : PROCESSING AS TO AVAILABILITY OF FUNDS OF PURCHASE ORDER, JOB ORDER, CONTRACT OF SERVICE AND OTHER CONTRACTS

CO-AF-05-06-07. : PROCESSING OF PAYMENT OF CLAIMS

CO-AF-08. : PREPARATION AND ISSUANCE OF CERTIFICATE OF REMITTANCES FOR CONTRIBUTIONS AND LOAN PAYMENTS

CO-AF-09. : ISSUANCE OF PROPERTY ACKNOWLEDGMENT RECEIPT (PAR)/INVENTORY CUSTODIAN SLIP (ICS)

CO-AF-10. : ISSUANCE OF SUPPLIES AND MATERIALS

CO-AF-11. : PREPARATION OF PURCHASE REQUEST OF GOODS AND SERVICES

CO-AF-12. : ISSUANCE OF TRIP TICKET

CO-AF-13. : REQUEST OF CCTV FOOTAGE

CO-AF-14. : REQUEST FOR TECHNICAL SERVICES FROM BUILDING AND GROUNDS MAINTENANCE SECTION THROUGH JOB ORDER

CO-AF-15. : ISSUANCE OF TRAVEL ORDER

RO-AF-01. : ISSUANCE OF CERTIFICATION OF NO RECORDS/APPEAL/MOTION FOR RECONSIDERATION, ETC.

RO-AF-02. : DOCUMENT AUTHENTICATION FOR GENERAL CIRCULATION DOCUMENTS

RO-AF-03. : SALE OF BIDDING DOCUMENTS

RO-AF-04. : PROCESSING AS TO AVAILABILITY OF FUNDS OF PURCHASE ORDER, JOB ORDER, CONTRACT OF SERVICE AND OTHER CONTRACTS

RO-AF-05-06-07. : PROCESSING OF PAYMENT OF CLAIMS

 

Human Resource and Development (Internal Services)

CO-HRDS-01. : ISSUANCE OF PERSONAL TRAVEL AUTHORITY

CO-HRDS-02. : ISSUANCE OF AUTHORITY TO ENGAGE IN LIMITED PRACTICE OF PROFESSION

CO-HRDS-03. : APPROVAL OF GSIS LOAN APPLICATION

CO-HRDS-04. : ISSUANCE OF CERTIFICATE OF EMPLOYMENT AND COMPENSATION 

CO-HRDS-05. : ISSUANCE OF SERVICE RECORD

CO-HRDS-06. : APPLICATION FOR LAND BANK SAVER

CO-HRDS-07. : APPLICATION  FOR ISSUANCE OF NOMINATION AND TRAVEL AUTHORITY FOR STUDY TRIPS

Knowledge and Information System (Internal and External Services)

CO-KISS-01. : APPROVAL OF REQUEST FOR INFORMATION SYSTEM DEVELOPMENT

CO-KISS-02. : IT TECHNICAL SUPPORT

CO-KISS-02. : PROVISION OF ENR STATISTICS (FOR WALK-IN CLIENTS)

Legal Affairs (Internal and External Services)

CO-LAS-01. : ISSUANCE OF CERTIFICATION OF NO PENDING ADMINISTRATIVE CASE

Strategic Communication and initiatives (Internal and External Services)

CO-SCIS-01. : REQUEST FOR EVENT COVERAGE

CO-SCIS-02. : MEDIA REQUEST FOR INTERVIEW OF DENR OFFICIALS

CO-SCIS-03. : LENDING OF LIBRARY REFERENCE/RESOURCE MATERIALS

CO-SCIS-04. : DISTRIBUTION OF IEC MATERIALS

CO-SCIS-05. : HANDLING PUBLIC ASSEMBLIES AND PROTESTS

Forestry Sector (Internal and External Services)

RO-F-01. : ISSUANCE OF CERTIFICATE OF TREE PLANTATION OWNERSHIP (CTPO)

RO-F-02. : ISSUANCE OF SELF-MONITORING FORM (SMF)

RO-F-03. : ISSUANCE OF CERTIFICATE OF VERIFICATION (COV) FOR THE TRANSPORT OF PLANTED AND NON-PREMIUM TREES WITHIN PRIVATE LAND, NON-TIMBER FOREST PRODUCTS EXCEPT RATTAN AND WOOD PROCESSING PLANT (WPP) TO OTHER WPP

RO-F-04. : APPLICATION FOR CHAINSAW REGISTRATION

RO-F-05. : ISSUANCE OF TREE CUTTING AND/OR EARTHBALLING PERMIT FOR DPWH PROJECTS

RO-F-06. : ISSUANCE OF TREE PERMIT FOR PLANTED TREES (TENURED FORESTLAND OR PRIVATE LAND), OR TREES (PLANTED OR NATURALLY GROWN) THAT POSE THREAT TO HUMAN LIVES AND PROPERTIES

RO-F-07. : ISSUANCE OF PRIVATE LAND TIMBER PERMIT (PLTP) FOR NON-PREMIUM SPECIES, OR SPECIAL PLTP (SPLTP) FOR PREMIUM/NATURALLY-GROWN TREES WITHIN PRIVATE/TITLED LANDS

Lands Sector (Internal and External Services)

RO-L-01. : ISSUANCE OF CERTIFICATION OF LAND STATUS AND/OR CERTIFICATION OF SURVEY CLAIMANT

RO-L-02. : ISSUANCE OF SURVEY AUTHORITY

RO-L-03. : APPLICATION FOR FREE PATENT (AGRICULTURAL)

RO-L-04. : APPLICATION FOR FREE PATENT (RESIDENTIAL)

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