DENR CITIZEN’S CHARTER
CENTRAL OFFICE CY-2022 (1st Edition)
Mandate, Vision, Mission & Service Pledge
Mandate, VIsion, Mission & Service Pledge
Admin and Finance (Internal and External Services)
CO-AF-01. : ISSUANCE OF CERTIFICATION OF NO RECORDS/APPEAL/MOTION FOR RECONSIDERATION, ETC.
CO-AF-02. : AUTHENTICATION RECORDS
CO-AF-05-06-07. : PROCESSING OF PAYMENT OF CLAIMS
Admin and Finance (Internal Services)
CO-AF-10. : ISSUANCE OF SUPPLIES AND MATERIALS
CO-AF-12. : ISSUANCE OF TRIP TICKET
CO-AF-13. : REQUEST OF CCTV FOOTAGE
Admin and Finance (External Services)
CO-AF-03. : SALE OF BIDDING DOCUMENTS
Human Resource and Development (Internal Services)
CO-HRDS-01. : ISSUANCE OF PERSONAL TRAVEL AUTHORITY
CO-HRDS-02. : ISSUANCE OF AUTHORITY TO ENGAGE IN LIMITED PRACTICE OF PROFESSION
CO-HRDS-03. : APPROVAL OF GSIS LOAN APPLICATION
CO-HRDS-04. : ISSUANCE OF CERTIFICATE OF EMPLOYMENT AND COMPENSATION
CO-HRDS-05. : ISSUANCE OF SERVICE RECORD
CO-HRDS-06. : APPLICATION FOR LAND BANK SAVER
CO-HRDS-07. : APPLICATION FOR ISSUANCE OF NOMINATION AND TRAVEL AUTHORITY FOR STUDY TRIPS
Knowledge and Information System (Internal Services)
CO-KISS-01. : APPROVAL OF REQUEST FOR INFORMATION SYSTEM DEVELOPMENT
CO-KISS-02. : IT TECHNICAL SUPPORT
Knowledge and Information System (Internal and External Services)
CO-KISS-03. : PROVISION OF ENR STATISTICS (FOR WALK-IN CLIENTS)
Legal Affairs (Internal and External Services)
CO-LAS-01. : ISSUANCE OF CERTIFICATION OF NO PENDING ADMINISTRATIVE CASE
Strategic Communication and initiatives (Internal and External Services)
CO-SCIS-02. : MEDIA REQUEST FOR INTERVIEW OF DENR OFFICIALS
CO-SCIS-03. : LENDING OF LIBRARY REFERENCE/RESOURCE MATERIALS
CO-SCIS-04. : DISTRIBUTION OF IEC MATERIALS
Strategic Communication and initiatives (Internal Services)
CO-SCIS-01. : REQUEST FOR EVENT COVERAGE
Strategic Communication and initiatives (External Services)
CO-SCIS-05. : HANDLING PUBLIC ASSEMBLIES AND PROTESTS
