CITIZEN’S CHARTER PROCESS FLOW

 

Admin and Finance (Internal and External Services)

RO-AF-01. : ISSUANCE OF CERTIFICATION OF NO RECORDS/APPEAL/MOTION FOR RECONSIDERATION, ETC.

RO-AF-02. : DOCUMENT AUTHENTICATION FOR GENERAL CIRCULATION DOCUMENTS

RO-AF-03. : SALE OF BIDDING DOCUMENTS

RO-AF-04. : PROCESSING AS TO AVAILABILITY OF FUNDS OF PURCHASE ORDER, JOB ORDER, CONTRACT OF SERVICE AND OTHER CONTRACTS

RO-AF-05. : PROCESSING OF OBLIGATION REQUEST AND STATUS (ORS) FOR ALL DISBURSEMENT VOUCHERS, CONTRACTS AND OTHER TRANSACTIONS

RO-AF-06. : PROCESSING OF DISBURSEMENT VOUCHER (DV)

RO-AF-07. : PREPARATION, PROCESSING AND ISSUANCE OF CHECKS/ADA

 

Forestry Sector

RO-F-01. : ISSUANCE OF CERTIFICATE OF TREE PLANTATION OWNERSHIP (CTPO)

RO-F-02. : ISSUANCE OF SELF-MONITORING FORM (SMF)

RO-F-03. : ISSUANCE OF CERTIFICATE OF VERIFICATION (COV) FOR THE TRANSPORT OF PLANTED AND NON-PREMIUM TREES WITHIN PRIVATE LAND, NON-TIMBER FOREST PRODUCTS EXCEPT RATTAN AND WOOD PROCESSING PLANT (WPP) TO OTHER WPP

RO-F-04. : APPLICATION FOR CHAINSAW REGISTRATION

RO-F-05. : ISSUANCE OF TREE CUTTING AND/OR EARTHBALLING PERMIT FOR DPWH PROJECTS

O-F-06. : ISSUANCE OF TREE PERMIT FOR PLANTED TREES (TENURED FORESTLAND OR PRIVATE LAND), OR TREES (PLANTED OR NATURALLY GROWN) THAT POSE THREAT TO HUMAN LIVES AND PROPERTIES

RO-F-07. : ISSUANCE OF PRIVATE LAND TIMBER PERMIT (PLTP) FOR NON-PREMIUM SPECIES, OR SPECIAL PLTP (SPLTP) FOR PREMIUM/NATURALLY-GROWN TREES WITHIN PRIVATE/TITLED LANDS

 

Lands Sector

O-L-01. : ISSUANCE OF CERTIFICATION OF LAND STATUS AND/OR CERTIFICATION OF SURVEY CLAIMANT

RO-L-02. : ISSUANCE OF SURVEY AUTHORITY

RO-L-03. : APPLICATION FOR FREE PATENT (AGRICULTURAL)

RO-L-04. : APPLICATION FOR FREE PATENT (RESIDENTIAL)

 

Feedback and Complains