Citizen’s Charter CENR, PENR & Regional Offices 2024 (1st Edition)

CENR, PENR & REGIONAL OFFICES

CY-2024 (1st Edition)

Mandate, Vision, Mission & Service Pledge

Mandate, VIsion, Mission & Service Pledge

Admin and Finance (Internal and External Services)

RO-AF-01. : ISSUANCE OF CERTIFICATION OF NO RECORDS/APPEAL/MOTION FOR RECONSIDERATION, ETC.

RO-AF-02. : AUTHENTICATION RECORDS

RO-AF-05-06-07. : PROCESSING OF PAYMENT OF CLAIMS

Admin and Finance (External Services)

RO-AF-03. : SALE OF BIDDING DOCUMENTS

Forestry Sector (Internal and External Services)

RO-F-01. : ISSUANCE OF CERTIFICATE OF PRIVATE TREE PLANTATION REGISTRATIN (PTPR)

RO-F-03a. : ISSUANCE OF CERTIFICATE OF VERIFICATION (COV) FOR THE TRANSPORT OF PLANTED TREES WITHIN PRIVATE LAND, NON-TIMBER FOREST PRODUCTS EXCEPT RATTAN AND BAMBOO

RO-F-03b. : ISSUANCE OF CERTIFICATE OF LUMBER ORIGION (CLO) FOR PROCESSED LOGS/LUMBER FROM WOOD PROCESSING PLANT TO OHER WPP OR DESIRED DESTINATION/S

RO-F-04. : APPLICATION FOR CHAINSAW REGISTRATION

RO-F-05. : ISSUANCE OF TREE CUTTING AND/OR EARTH BALLING PERMIT FOR TREES AFFECTED BY PROJECTS OF NATIONAL GOVERNMENT AGENCIES (DPWH, DOTR, DEPED, DA, DOH, CHED, DOE AND NIA)

RO-F-06. : ISSUANCE OF TREE CUTTING PERMIT FOR PLANTED TREES AND NATURALLY GROWING TREES FOUND WITHIN PUBLIC PLACES (PLAZA, PUBLIC PARKS, SCHOOL PREMISES OR POLITICAL SUBDIVISIONS) FOR PURPOSE OF PUBLIC SAFETY

RO-F-07. : ISSUANCE OF PRIVATE LAND TIMBER PERMIT (PLTP) FOR NON-PREMIUM SPECIES, OR SPECIAL PLTP (SPLTP) FOR PREMIUM/NATURALLY-GROWN TREES WITHIN PRIVATE/TITLED LANDS

Lands Sector (Internal and External Services)

RO-L-01. : ISSUANCE OF CERTIFICATION OF LAND STATUS AND/OR CERTIFICATION OF SURVEY CLAIMANT

RO-L-02. : ISSUANCE OF SURVEY AUTHORITY

RO-L-03. : APPLICATION FOR FREE PATENT (AGRICULTURAL)

RO-L-04. : APPLICATION FOR FREE PATENT (RESIDENTIAL)

Feedback and Complaints

FEEDBACK AND COMPLAINTS MECHANISM